.msg Romania is a tech company with strong knowledge in software development, business consulting, and various project and product development methodologies, with a large portfolio of clients from different domains such as Automotive, Insurance, Banking, etc. We are part of the msg group, an international consortium of companies with over 10,000 experts in 28 countries represented in the world's most important markets.

• Several years of experience in managing cloud IT operations in a global, multi-location environment
• Proven experience in the functional coordination of distributed teams, including nearshore locations in Europe and offshore teams
• Strong knowledge of international IT regulatory frameworks and compliance requirements across multiple jurisdictions
• Solid hands-on experience with ITSM processes, including Incident, Change, Problem, and Major Incident Management
• Demonstrated experience in cloud architecture and in designing/governing the technology stack within a corporate/group governance model
• Experience in implementing or scaling AI-driven operations, automation, and AIOps capabilities
• Cloud platform certifications (for example, AWS Certified Solutions Architect, Microsoft Azure Solutions Architect Expert, Google Professional Cloud Architect)
• ITIL Foundation/Practitioner (or higher level)
• Enterprise/cloud architecture certifications (for example, TOGAF, AWS/Azure Architect tracks)
• Project/service management certifications (for example, PMP, PRINCE2) have an advantage
• Strong stakeholder management and intercultural communication skills, with the ability to work comfortably across different time zones and cultures
• Structured and analytical mindset, with a practical and pragmatic approach to problem-solving
• Ability to balance operational stability with innovation and continuous improvement
• Fluent knowledge of German and English, written and spoken; additional languages ​​have an advantage
• Availability for occasional international travel

• Own and manage end-to-end IT operations in the cloud, ensuring availability, performance, security and compliance across all environments
• Provide functional/technical leadership for distributed delivery teams, including nearshore locations in Europe and offshore locations, without direct disciplinary authority, but with clear operational and quality accountability
• Ensure compliance with international IT regulatory requirements (e.g. data protection, industry-specific compliance, cross-border data management) across all locations
• Coordinate and continuously improves ITSM (Incident, Problem, Change, Configuration, Service Level Management) processes, in line with ITIL best practices
• Coordinate automation initiatives at the infrastructure, deployment and operational flow levels (Infrastructure as Code, self-healing systems, automated compliance checks)
• Act as a trusted advisor for cloud architecture decisions, ensuring scalability, resilience and cost efficiency
• Collaborate closely with security, risk, compliance and enterprise architecture teams to maintain operations at all times audit-ready
• Report operational KPIs, SLAs and risk posture to senior stakeholders and group governance bodies
• Lead Change Management and act as the escalation lead for Major Incident Management, ensuring timely resolution, root cause analysis, and stakeholder communication
• Define, develop, and govern the cloud technology stack, ensuring alignment with corporate/group standards on governance, security, and architecture
• Drive AI-powered operations (AIOps) — including intelligent monitoring, predictive analytics, automated remediation, and AI-powered architectural decisions — to increase operational efficiency and reduce manual effort

• Performance Bonus
• 30 RON/day meal tickets
• Up to 30 days of annual leave
• Private health insurance (Regina Maria)
• Flexible schedule
• Access to technical events
• 7Card or other sports choices
• Bookster subscription
• Internal support programs for parents